Pinnacle

Pinnacle formerly known as Pinnacle Sports was established in 1998, and since that time has been offering bettors a unique alternative to other bookmakers. Pinnacle focuses on low margins that can supercharge your potential profits.

Significant Terms and Conditions

Your Obligations

1. You agree that at all times when using the Service:
   1. you are over 18 years of age (or over the age of majority as stipulated in the laws of the jurisdiction applicable to you) and can enter into a binding legal agreement with us. The Company makes no representation as to the legality of its online gambling service in other jurisdictions.
   2. you are in a country where it is lawful to place bets on the Service (if in doubt, you should seek local legal advice). It is your responsibility to ensure that your use of the service is legal. You may not use the Service in any country which may prohibit the offering of online gambling to its residents or to any person within such country.
   3. you are not a resident of the following countries:
      • the United States of America and its territories;
      • the French Republic and its territories;
      • the United Kingdom;
      • the Netherlands (including Curacao and other countries and territories that form part of the Kingdom of the Netherlands);
      • Spain;
      • Germany;
      • Singapore;
      • Democratic People’s Republic of Korea;
      • Denmark;
      • the Philippines;
      • Syria;
      • Turkey;
      • Poland;
      • Ireland;
      • Czech Republic;
      • Sudan;
      • Australia and its territories;
      • Italy;
      • Iran;
      • Slovenia;
      • Sweden;
      • Portugal;
      • Belgium;
      • Hungary;
      • Austria;
      • Bulgaria;
      • Greece;
      • Lithuania;
      • Romania;
      • Aruba;
      • Cyprus;
      • Province of Ontario;
      • Serbia;
      • and any other country which may prohibit the offering of online gambling to its residents or to any person within such country
   4. when sending money to us you are authorised to do so e.g. you are the authorised user of the debit/credit card or other payment method you use.
   5. you will not participate in the Service and/or place a bet if you are in position of actual or potential conflict of interest in any manner.
   6. you are acting solely on your own behalf as a private individual in a personal capacity and not on behalf of another party or for any commercial purposes.
   7. by placing bets, you may lose some or all of your money lodged with us in accordance with these Terms and you will be fully responsible for that loss.
   8. you must use the Service for legitimate betting purposes only and must not, nor attempt to, manipulate any market or element within the Service in bad faith or in a manner that adversely affects the integrity of the Service or us.
   9. when placing bets on the Service you must not use any information obtained in breach of any legislation in force in the country in which you were when the bet was placed.
   10. you must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party in order to avoid a liability legitimately incurred.
   11. you must otherwise generally act in good faith in relation to use of the Service at all times and for all bets made through the Service.

Registration

2. You agree that at all times when using the Service:
   2. in order to protect the integrity of the Service and for other operational reasons we reserve the right to refuse to accept a registration application from any applicant at our sole discretion and without any obligation to communicate a specific reason.
   3. before using the Service, you must personally complete the registration form and read and accept these Terms. In order to start betting on the Service, we will require you to become a verified Customer which includes passing certain checks. You may be required to provide a valid proof of identification and any other document as it may be deemed necessary. This includes but is not limited to, a picture ID (copy of passport, driver’s licence or national ID card) and a recent utility bill listing your name and address as proof of residence as the minimum. This procedure is a statutory requirement and is done in accordance with the applicable gaming regulation and anti-money laundering (AML) legal requirements. Additionally, you will need to fund your pinnacle.com Account using the payment methods set out on the payment section of our Website.
   4. you must provide complete and accurate information about yourself, inclusive of a valid name, surname, address, and email address, and update such information in the future to keep it complete and accurate. It is your responsibility to keep your contact details up-to-date on your Account. Failure to do so may result in you failing to receive important Account related notifications and information from us, including changes we make to these Terms. We identify and communicate with our Customers via their Registered Email Address. It is the responsibility of the Customer to maintain an active and unique email account, to provide us with the correct email address, and to advise Pinnacle of any changes to their email address. Each Customer is wholly responsible for maintaining the security of his Registered Email Address to prevent the use of his Registered Email Address by any third party. Pinnacle shall not be responsible for any damages or losses deemed or alleged to have resulted from communications between Pinnacle and the Customer using the Registered Email Address. Any Customer not having an email address reachable by Pinnacle will have his Account suspended until such an address is provided to us. We will immediately suspend your Account upon written notice to you to this effect if you intentionally provide false or inaccurate personal information. We may also take legal action against you for doing so in certain circumstances and/or contact the relevant authorities who may also take action against you.
   5. you are only allowed to register one Account with the Service. Accounts are subject to immediate closure if it is found that you have multiple Accounts registered with us. This includes the use of representatives, relatives, associates, affiliates, related parties, connected persons, and/ or third parties operating on your behalf.
   6. in order to ensure your financial worthiness and to confirm your identity, we may use any third-party information providers we consider necessary.
   7. you must keep your password for the Service confidential. Provided that the Account information requested has been correctly supplied, we are entitled to assume that bets, deposits, and withdrawals have been made by you. We advise you to change your password on a regular basis and never disclose it to any third party. Passwords must contain at least one letter, one number, and one special character, and must be at least eight characters long. It is your responsibility to keep your Account details including your password secure and failure to do shall be at your sole risk and expense. If you believe your Account has been compromised in any way, you must notify us immediately by using your Registered Email Address to customerservice@pinnacle.com. We will immediately suspend your Account once we are aware of such an incident.
   8. you must notify us if your Registered Email Address has been hacked into. We may, however, require you to provide additional information/ documentation so that we can verify your identity. You must not at any time transmit any content or other information on the Service to another Customer or any other party by way of a screen capture (or other similar method), nor display any such information or content in a frame or in any other manner that is different from how it would appear if such Customer or third party had typed the URL for the Service into the browser line.
   9. when registering, you will be required to choose the currency in which you will operate your Account. This will be the currency of your deposits, withdrawals, and bets placed and matched on the Service as set out in these Terms. Some payment methods do not process in all currencies. In such cases a processing currency will be displayed, along with a conversion calculator available on the page.
   10. we are under no obligation to open an Account for you and our website sign-up page is merely an invitation to treat. It is entirely within our sole discretion whether or not to proceed with the opening of an Account for you and should we refuse to open an Account for you, we are under no obligation to provide you with a reason for the refusal. We can refuse an opening of an Account at our sole discretion. We can also close or suspend any Account without prior notification.
   11. Customer funds are segregated from corporate/operational funds and the company ensures that sufficient funds are available at all times to meet its obligations to Customers.

Restricted Use

3. You must not use the Service:
   3. if you are under the age of 18 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you) or if you are not legally able to enter into a binding legal agreement with us;
   4. to collect nicknames, email addresses, and/or other information of other Customers by any means (for example, by sending spam, other types of unsolicited emails or the unauthorised framing of, or linking to, the Service);
   5. to disrupt or unduly affect or influence the activities of other Customers or the operation of the Service generally;
   6. to promote unsolicited commercial advertisements, affiliate links, and other forms of solicitation which may be removed from the Service without notice;
   7. in any way which, in our reasonable opinion, could be considered as an attempt to: (i) cheat the Service or another Customer using the Service; or (ii) collude with any other Customer using the Service in order to obtain a dishonest advantage;
   8. to scrape our odds or violate any of our Intellectual Property Rights; or
   9. for any unlawful activity whatsoever.
4. You cannot sell or transfer your Account or funds to third parties, nor can you acquire a player Account or funds from a third party.
5. You may not, in any manner, transfer funds between player Accounts.
6. We may immediately terminate your Account upon written notice to you if you use the Service for unauthorised purposes. We may also take legal action against you for doing so in certain circumstances.
7. You are not allowed to use any kind of robots and programmed devices to participate in gameplay with the purpose to disrupt the Service or to commit fraud.

Read Full Terms and Conditions here.